1. Information We Collect
We collect personal information to provide our services effectively. The types of information we may collect include:
- Personal Information: Name, email address, phone number, company details, nationality, and address.
- Financial Information: Bank details, tax identification numbers, or other financial data for accounting services.
- IT Data: Device information, IP address, login credentials, and technical data for IT infrastructure services.
- Business Data: Information related to company formation and business setup.
2. How We Use Your Information
We process your information for the following purposes:
- To facilitate business setup and company formation.
- To provide accounting and bookkeeping services.
- To offer IT infrastructure solutions tailored to your business needs.
- To comply with local laws and regulations (e.g., VAT compliance, AML laws).
- We want to communicate with you regarding our services, updates, or promotions.
- To enhance our website and services through analytics.
3. Legal Basis for Processing (UK GDPR)
For individuals within the UK, we process your data based on the following legal grounds:
- Consent: Where you have explicitly agreed to specific processing activities.
- Contractual Necessity: To fulfill our contractual obligations to you.
- Legal Obligations: To comply with applicable laws and regulations.
- Legitimate Interests: To provide and improve our services.
4. Data Retention
We retain your data only as long as necessary for:
- The purposes outlined in this policy.
- Compliance with legal obligations in the UK, UAE, and GCC regions.
- Resolving disputes and enforcing agreements.
After the retention period, we securely delete or anonymize your data.
5. Sharing Your Information
We may share your data with third parties only when necessary:
- Service Providers: For IT, accounting, or administrative support.
- Regulatory Authorities: To comply with legal requirements (e.g., tax filings or audits).
- Business Partners: For tailored business solutions with your consent.
We do not sell or rent your personal information to third parties.
6. Data Security
We implement strict technical, administrative, and physical measures to protect your data, including:
- Encryption of sensitive data during transmission.
- Regular security audits and updates to IT systems.
- Access control measures to restrict unauthorized access.
Despite these precautions, no method of data transmission is entirely secure, and we cannot guarantee absolute security.
7. Your Rights (UK GDPR and Other Regions)
Depending on your location, you may have the following rights:
- Access: Request a copy of your data.
- Correction: Rectify inaccurate or incomplete data.
- Deletion: Request deletion of your data under certain circumstances.
- Restriction: Limit processing of your data.
- Portability: Obtain your data in a machine-readable format.
- Objection: Object to processing based on legitimate interests.
- Withdrawal of Consent: Withdraw consent where processing is based on it.
To exercise these rights, please contact us using the details below.
8. International Data Transfers
If your data is transferred outside your region (e.g., UK to UAE), we ensure that it is protected under appropriate safeguards, such as contractual agreements or compliance with local data protection laws.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
10. Updates to this Policy
We may update this Privacy Policy from time to time. The revised policy will be effective upon posting. Please check this page periodically for changes.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
- Email: info@shapemybusiness.com
- Phone: [Insert Phone Number]
- Address: [Insert Business Address]
For complaints regarding data protection in the UK, you may also contact the Information Commissioner’s Office (ICO).